Daniel Passey has already achieved quite a lot in his career for someone who hasn’t yet turned 30. Starting out working in the warehouses of a number of tile companies, Daniel worked his way up from territory sales, key account management and business development. Now he has become the sales manager at ACT Australia.
Prior to joining ACT, Daniel had been acquainted with founder and managing director, Colin Morrow for around 10 years. “The job was really good timing. Colin was looking for someone and I was looking to do something different. Something I could get my hands on and help Colin grow the business,” he explains. “We have a good professional relationship, and he’s always good for a chat!”
Daniel came to ACT from a senior sales role at DTA Tools but before that, he had already gained considerable experience working in the industry. “I actually started at Metro Tiles at Capalaba [QLD] as a storeman and helping out in the warehouse,” he said.
Then a position became available at Amber Tiles and Daniel worked there for about 12 months as a storeman before going to work at DTA, initially in the warehouse. “A sales job came about looking after the Brisbane-Gold Coast-Northern New South Wales region and I took up the opportunity,” he said.
When Tile Today points out it is a huge territory for a sales person to look after, Daniel replied, “I enjoyed being on the road and meeting a lot of different people along the way.” He spent about 6-7 years as a territory manager.
In the last few years he spent at DTA, Daniel looked after tile contractors in the Queensland commercial market. As a result, he was involved in a lot of major projects like the W Hotel. supplying material such as expansion joints.
Following this role, Daniel became key account manager for hardware retail. “I was looking after the likes of Independent Hardware Group or Mitre 10, Total Tools, Natbuild, HBT and all that part of the business.”
This senior role involved a lot of travelling away from home which he managed even as a father of three young children under seven.
Daniel’s role with ACT will be based in Brisbane and will keep him at his home base more. “I am looking after all aspects of sales in Queensland at the moment. It’s all about growing market share in the retail sector, and winning any contractors along the way.
“Customers buy some things from us but not everything. It’s a matter of getting out there and talking to the trade as well and making sure they like our product and hopefully feed that back to the retailers,” he said.
In terms of the ways he is seeing the industry change, Daniel said smaller re-sellers like the ‘Mum & Dad’ shops are making way for bigger players like National Tiles and Beaumonts. For the past 3-4 years, he believes there has also been an increase in dedicated trade centres and businesses such as Glues ‘n Tools. “Tradies are starting to go to these type of specialists,” he said.
In general, Daniel is grateful for the opportunities he has had along the way to gain his experience in the industry. At ACT, he has been enjoying his new role. “It’s been a good challenge,” he said.
Pictured: ACT Australia’s newly appointed sales manager, Daniel Passey at the company’s new Glendenning warehouse, western Sydney.