The annual Beaumont Tiles conference held in Melbourne recently celebrated some of the best and brightest in tile retailing from around the country.
Seven stores across the country were acknowledged with awards to highlight excellent performance and outstanding achievement.
Erina Beaumont Tiles took out the most awards on the night, presented with the Outstanding Achievement Award both in the ACT/NSW and nationally. It also claimed Best Performance Award for ACT/NSW. “This win was a significant nod to the team’s dedicated focus on customer service and its commitment to helping customers achieve their renovation dream,” said owner Andy Young.
“As a team we pride ourselves on in-depth technical knowledge, understanding the seasonal style trends and practicality – while all the time listening to what the customer wants and helping them make the right decision.”
Other recognised stores included Airlie Beach, who were presented with the national and Queensland Best Performance Awards.
For South Australia, the Mount Gambier store won the Outstanding Achievement Award and Murray Bridge won the Best Performance Award. Oakleigh was presented the Outstanding Achievement Award for Victoria, and Studio Malvern took out the Best Performance Award for the state. Springwood was presented the Outstanding Achievement Award for Queensland.
As part of the award ceremony, two team members were inducted into the Beaumont Tiles Hall of Fame. This award is given to a staffer who has made an outstanding contribution to the company across a range of different categories. This year’s inductees were Bathurst Beaumont Tiles owner Dave Browning and executive assistant Donna Jones.
Speaking at the event, Beaumont Tiles executive chairman Bob Beaumont said the award winners typified the exceptional customer service levels that the company aimed to offer all Australians. “Our customer focused philosophy runs across the people we employ, the technologies we deploy, the products we offer and the value we place on our customers,” he said.
“These stores consistently demonstrate exceptional levels across all these values and I’m proud to have them as part of the Beaumonts brand.”
This year’s conference was about growth and keeping exceptional customer service, industry knowledge and expertise at the forefront of everything the company does.
“For Beaumonts to achieve greatness, we will become a very different business in some ways over the next couple of years, but we will also stay, in many ways, exactly the same, building on our tremendous strengths,” said Mr Beaumont.
“Over the next two years, I consider ‘greatness’ as our warehouses achieving almost Amazon levels of effectiveness, a totally integrated computer system that talks to both suppliers and customers, new and spacious warehouses in all states, expanded stock and range and a company covering all states, including Western Australia.”
Pictured: (l-r) Nick Collett (CTA), Kristy Lee (Airlie Beach owner), Annie Owen (Airlie Beach manager), Bob Beaumont, Kyal & Kara Demmrich (Beaumont’s brand ambassadors).