In the last edition of Supplier Magazine we reported on several new IoT systems from some of our biggest machinery suppliers. These were Sophia from Biesse; Maestro Connect from SCM and from the Homag group, the soon to be released (in Australia) Tapio.
Together with its 22 business partners, tapio is creating an open ecosystem for the entire wood industry. tapio enables machine, tool and material manufacturers, as well as other partners from the wood industry, to use the same technology platform. This results in a rich ecosystem with sophisticated digital services and solutions for common customers of any size. tapio itself is a neutral participant in this network and is intended to act as a supporter.
tapio’s partners are currently working with tapio experts to create other apps with new functionality for customers. These range from transparency during production and improving service to tool/material interaction and optimization services. The first innovations were launched onto the market at the HOLZ-HANDWERK trade fair in March this year. tapio partners include AKE; Barberán; Becker; Döllken, Festo, Heesemann, Henkel, Hettich, HOMAG, Leuco, Makor, Rehau, Schmalz and Venjakob. You will recognise some of these companies. Customers can now call up machines from various machine manufacturers in the MachineBoard app. This allows customers to monitor the various machines in their shop floor centrally via MachineBoard.
In the tapio shop, customers can see upcoming products and activate them for their production. This enables them to purchase digital solutions from across the entire ecosystem quickly, easily and in one place. It also gives partners the opportunity to focus on their expertise in the wood industry and allows them to market their own digital solutions with minimum effort, as they no longer have to worry about IT infrastructure, service and back office functions. In addition to the shop, tapio provides a portal from which customers can individually manage their own machines, digital products and users.
tapio products currently available include ‘MachineBoard’ to monitor your machines and access all machine displays in real-time using a smart phone. ‘DataSave’ saves all of the machines’ important data in a secure area, meaning that this data can be accessed immediately as required and the machines can be put back into operation quickly. And if a machine reports an error, the ‘ServiceBoard’ can be used to refer a query directly to the service partner. The service expert can then use this process to contact the operator promptly and to resolve the error live via a video link.